Job Summary
We are looking for a detail-oriented Account Manager to oversee and nurture client relationships, ensuring customer satisfaction and loyalty.
Key Responsibilities
- Act as the primary point of contact for assigned clients.
- Develop long-term relationships with clients, understanding their needs and goals.
- Coordinate with internal teams to deliver seamless service.
- Upsell and cross-sell products and services based on client requirements.
- Monitor account performance and ensure client satisfaction.
- Prepare regular account updates and reports.
Qualifications
- Excellent communication and interpersonal skills.
- Proven experience in account management or customer service roles.
- Strong organizational and multitasking abilities.
- Proficiency in CRM software and Microsoft Office Suite.
